Shipping policy

Shipping Policy

At Artisan Iron Decor, we aim to deliver your orders quickly, safely, and free of charge across Pakistan.


1. Delivery Coverage

  • We currently deliver to all major cities and towns across Pakistan.

  • International shipping is not available at this time.


2. Delivery Time

  • Standard delivery takes 3–7 business days from the date of order confirmation.

  • In some cases (remote areas, public holidays, courier delays), delivery may take longer.


3. Shipping Charges

  • We offer FREE nationwide shipping on all orders.

  • No hidden charges apply at checkout.


4. Order Processing

  • Orders are processed within 24–48 hours of placement.

  • Once dispatched, you will receive an SMS/Email with tracking details.


5. Cash on Delivery (COD)

  • COD is available across Pakistan.

  • For high-value or bulk orders, a partial advance payment may be required to confirm dispatch.


6. Failed Deliveries

  • If a delivery attempt fails due to incorrect address, unavailability, or refusal to accept, we may cancel the order.

  • Re-delivery may require additional confirmation.


7. Damaged or Missing Items

  • If you receive a damaged or incorrect product, contact us immediately within 24 hours of delivery for quick resolution.


8. Contact Us

For shipping-related queries, please contact:
📞 0332-3760332
📧 info.artisanirondecor@gmail.com
🏬 Artisan Iron Decor – Karachi, Pakistan